Tom Mundorf

Review of Brooksdale Carriage Club

I called four times today trying to reach assisted...

I called four times today trying to reach assisted living and no one answered. I waited 40 minutes and called again only to have switchboard say that they might not answer due to the approaching lunch hour. She was right, they did not answer. I called again and asked to speak with the director of Brookdale. I was told by switchboard that the director was not in her office and I could leave a message. The switchboard did not offer to page the director even though the switchboard operator recognized that I had called 5 times previously. I finally resigned myself to the fact that I could speak with no one at Brookdale. I hope my family member is OK.