sara lavan Review of Hyatt Regency Chesapeake Bay
We have been coming here for over 10 years -we hav...
We have been coming here for over 10 years -we have always loved it but definitely were some moments where it fell short of our expectations. Not this time!!! Unbelievable and noticeable changes under new management the place looks gorgeous, we just love the renovations!!! Israel at the front desk was so attentive and had perfect customer service that made me feel so taken care of. I am not sure how Waters Edge would have run so smoothly without Ava s high energy and professionalism -even under pressure. We also loved all of the new menu items and additional activities . There were a few managers I did not catch their names that were obviously making the experience amazing for everyone as they ran around from room to room making sure everything was taken care of and stepping in whenever needed.
I cannot wait to go back
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