Just go to Elite BMW to be treated with respect.

Just go to Elite BMW to be treated with respect.

I made an appointment to speak with a sales manager and I was made to wait over an hour in the showroom. The sales associate I made the appointment through was "very busy" when I arrived and we never actually had face time. When I finally met the Otto's sales manager with an offer from Elite, it was "beaten" by offering winter floor mats. Hardly makes up for the hour wait and the dismissive treatment.

Note that the reception staff was very attentive and tried many times to get the attention of the sales staff but I was shrugged off. They're the reason I give the dealership 2 stars versus 1.

I ended up buying my 4-series BMW at Elite BMW the next day.