Nick Cutelli Review of Richlin Eye Associates
The actual eye exam and front desk staff were grea...
The actual eye exam and front desk staff were great. The three stars is because the eye glass sales lady. After my exam she didn't really help me look through any glasses or offer any advice. She just sat at her computer working on another order. So I got no sales help when it came to picking out a pair of glasses. Then after all was said and done and I paid for my new glasses I received a phone call later from the sales lady saying that she made a mistake and that I owed more money for the glasses. Now I thought that all sales were final, you don't call the customer later and tell them that they owe more money because you made a mistake.
Overall the eye doctors and front desk staff are great, its just those glasses salesman that are the problem. My advice is that you get the exam but buy your glasses somewhere else were the staff is a little nicer and also can give you a firm price on glasses instead of calling you later asking for more money.
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