Celeste McLean-Cote

Review of Dazzle

I have only been using Dazzle for a month, but so ...

I have only been using Dazzle for a month, but so far they have exceeded every expectation I had. I've never had a regular cleaning service before but needed someone to help get me through the transition of moving into our new house. It's 3200 sf, 5 beds 3 baths and just too much for me to manage on top of trying to unpack while the kids are on summer vacation.

I wasn't sure how to schedule the cleaning through their web page because the size of my house, but was guided by a very lovely rep who made me feel very taken care of. I scheduled an initial deep clean and then weekly cleanings from there on out. We had drywall dust and other grit from projects we had done prior to moving, and the team doing the deep clean attacked it all. I am so grateful for the job they did.

My cleaners have been punctual, conscientious, and a real pleasure to have around my house. Every time I meet someone new, they're my favorite. When there was a schedule change, I was notified right away. When I said that the new time was actually preferable, all of my future appointments were immediately changed. My original cleaning window was fine and I wasn't going to ask for a change, but having the company be responsive like that was really appreciated.

Aside from the actual cleaning and correspondence, one of the things I really appreciate is that email signatures from the office include the sender's pronouns. The simple act of recognizing gender diversity might not seem like a huge deal, but I know how important it is.