Akhenaten Hotep Amun

Review of American Coach Lines

Breakdown on the first day. The driver seemed to d...

Breakdown on the first day. The driver seemed to do all he could do. Dispatch and their management dropped the ball. Rather than provide solutions we were expected to wait 6-7 hours for a repairman to arrive, go get a part, and then return. : ( Immediately sending a different unit would have been 5 hours. Dispatch was not customer friendly at all. I will be calling on Monday. Most unfortunate experience on the first day of a an 8-day trip.