This hotel was a complete disappointment. Other th...

This hotel was a complete disappointment. Other than the concierge, Janet, and the bartender,Jerome, this is one of the worst resorts I have stayed in in Ka'anapali! Their sister resort, The Sheraton, was much nicer. So was the Marriott & the Hyatt (and I have stayed in all of them). The front desk staff was inept. The cleaning staff was substandard. In room dining was completely unacceptable! Pay the extra $ to stay at a facility that cares more about its guests