It's a little embarrassing that this feels like th...

It's a little embarrassing that this feels like the only way to get ahold of this office. I've been trying to schedule an appointment today and the phone line asks me for a password??? The online system tells me that my usual person has appointments available, but after trying to confirm, it never makes it past the "processing" step. I called the 1-800 number, and they were just as confused as I am. They couldn't book any of the the appointments either. And they were baffled when they tried the 5500 number and were asked for a password. I called in late March and was told I would be contacted but didn't hear back. I hope I can edit this in the future with a positive outcome.