Darrin Cutrell

Review of Venom Bikes & Automotive

We obtained the Grizzly 1500 for 12yo son for Chri...

We obtained the Grizzly 1500 for 12yo son for Christmas. We live in a community where ATVs are OK to be seen but not favored to be heard. This was a factor in our decision with the purchase. Delivery was excellent for us and coordinated well to North Carolina. Item was test driven and assembled at Venom prior to shipping. ATV was a hit at Christmas. Son has enjoyed it and rides almost everyday (along with my wife and myself). Venom's customer service exceeds my expectations. They talked to me prior to purchasing without any pushy sales. They have communicated on text for simple questions. I have the same person every time I text. They can forward pictures to the service department and send back videos or suggestions in business hours within minutes usually or set up a time to communicate. The ATV is great. I have had no significant problems, just a careful individual and parent and need confirmation at times this is a normal function of an electric ATV. I own a gas powered ATV for my endeavors. We have now owned this for 1 month. We are very pleased with our decision and currently recommend this item for those who this fits their lifestyle. NO problem with power if concerned up front for a 100 lb. child. Governor still on for him. Plenty fast and the torque gets him and I through the wooded trail I created and around the yard. When governor unplugged, I clocked 22mph weighing 160l lbs. on a hard surface. Make sure they have all the safety equipment and make them read the safety manual with you. Lots of fun and we enjoy seeing our child happy riding around in our yard safely.