bong yiren

Review of Gibbston Valley Wines

I have been to this place twice. First time attend...

I have been to this place twice. First time attended by a staff who did not introduce any of the selection for wine tastings. We were up there nice and early but the staff was unpacking and almost seem as if it was too busy a job to actually look after the only two customers there.

Second visit was targeted to visit their wine cave. Had to wait for 15 minutes while three of the staff were at the bar. Our presence were noted by them as they look at us and quickly glance away hoping that we would simply vanish.

I sincerely hope management can do something about this because it is not the first review stating that staff were rude, not accomodating and terrible at what they do- aka customer service. Perhaps it is because I am asian but i hope this is not the case hence i would not like to label the staff as racist just based on my two trips to the same winery within the span of five days.

The cheesery was fanstastic and customer service was excellent.