Gina C

Review of Prospect Airport Services, Inc...

I waited for a wheelchair for over 30 minutes. The...

I waited for a wheelchair for over 30 minutes. They did not take customers in order. For example, I was number 252. They called: 250, 255, 253, 251, then 257. At that point the gentleman looked over at me and realized we have been waiting for a long time and checked in on our status. Apparently there was a "mix up". I arrived over two hours before my flight is to leave and if I miss it I will be contacting the Better Business Bureau.