Tennille Thompson

Review of Pontiac Marriott at Centerpoin...

I reported to hotel management about by stay that ...

I reported to hotel management about by stay that I had ringworm outbreak. Before I placed fault on your hotel I spoke with a medical professional , weighted out possible situations that could have caused this occurrence and all fingers pointed at the location. Not only did I have ring worms I also had E.Coli. Upon checking into my room, I took a brief nap cause due to exhaustion from all day travel. I noticed immediately the room has singe of moldy smell, the sheets were dingy, and had scent of smoke. After taking my brief nap I went to the hotel desk clerk and requested clean sheets and new towels. Cause the towels look very dingy.
The front desk clerk informed me that the housekeeper probably left for the day but she will try, offer me bonus credits and apologized. Upon my return my be was made, the toilet seat was left up. I disregard the minor things (end tables not wiped off, carpet coming up ,stains on comforter) and went sleep cause due to my busy day and early morning agenda.
A week later is when I notice lost of hair and not feeling very well. After my urgent care visit I contacted the hotel spoke with management, She took my compliant and told me someone would contact me. No apology so of concern, nothing. I was later contacted by liberty mutual the hotel agree dto pay my medical bills. Well I have great health benefits so that total to $40. My stay cost way more and my health has not price on it . This is not only unacceptable but I am still waiting to hear back from management.