Markus Kugler

Review of Sofitel So Singapore

The experience was initially spoiled by a not very...

The experience was initially spoiled by a not very welcoming welcome. There was no real "Hello" from the 2 people at the reception, we seemed to have disturbed them at whatever they were doing (we arrived at around 12.30 am) and were not offered help with our luggage or an introduction to the room. Very unusual for a hotel in this class.

It was made up by a great breakfast and nice encounters with the other staff on consecutive days, so all in all it was a good experience. The rooms are nice, only the iPad based AirCon control is pretty useless and the TV could not be turned to be visible from the bed.