Ivan JB

Review of Mercure Hotel Amsterdam City

I was there for the end of the year and on the sec...

I was there for the end of the year and on the second day the hot air did not work or there was no hot water, we got up, we communicated it at the reception and they told us that they would look at it, we arrived late and the surprise was that they had not done anything, I still did not go. After several complaints and already annoying and after 2 hours at the end they changed our room and told us they didn't have it. It leaves much to be desired.