Jonathan Hardie

Review of Sheraton Grand Hotel and Spa

We had an excellent experience at the Sheraton aft...

We had an excellent experience at the Sheraton after a rough trip from over seas and lost baggage along the way. Stewart the concierge went above and beyond to help sooth the pains of lost luggage just a couple of days before we were to attend a wedding.
The staff were friendly and very accommodating. We appreciated the hand written notes and they extra help they provided us.
We will only stay here on our return trips to Scotland because of the exemplary service we received.
Thank you again. The local restaurant and store recommendations were spot on.