Kathie Donaldson

Review of Big Bus Tours - London

We enjoyed the 'lift' around London and found the ...

We enjoyed the 'lift' around London and found the live guide to be informative, but there were some challenges. One trip, the bus driver stopped and disappeared for a 15 minute unexplained 'break' which we never did understand, but ate up some valuable time getting to the British Museum. Another day the bus suddenly made a 'last' stop and changed over to another colored route. A lady boarded the bus and told us we had to get off. Everyone was panicked as to how to get back to trains and hotels. They told us to quick run to another bus which took us on a round about route to Picadilly. Several times at the end of the day (after 5pm), the bus driver acted like he didn't want to take us (or any of the other passengers) on. They would ask where we were headed and even though the bus said red or blue, they weren't going to stop 2. We paid for the bus, but in the end decided not to use it the last two days we were in London.