Heather Thomas

Review of Willowbrooke at Tanner Behavio...

Absolutely terrible. The staff has always been ple...

Absolutely terrible. The staff has always been pleasant, however, the transportation is a nightmare. They have FORGOTTEN my child multiple times. She does not have a cell phone. There was no way of knowing she was never picked up until THEY called at 7pm and stated she was absent. I drove to her school and she had been sitting outside since 3:30 with absolutely no way to contact anyone and scared. The school was locked up and she was alone. EXTREMELY TERRIBLE TRANSPORTATION. My child could have tried to walk home the 2 miles on a busy road and got hit buy a car or kidnapped, there is no telling what could have happened. This place does not seem to put a priority on ensuring the safety and well being of children in this program. Clearly the children in this program are struggling with mental issues and this place has made it worse. They need to get it together bc there is ABSOLUTELY no excuse to forget a kid. This is not acceptable and they need to hire more help or someone competent enough to pick up the patient. They have stated the have had issues with transportation but this is ridiculous and UNACCEPTABLE.