I've heard many great things about this dealership...

I've heard many great things about this dealership, so I used their services with high hopes. To date my truck has had to return for service multiple times for the same issues; several of the times I didn't even make it out of the parking lot before realizing the issue was not resolved. My wife recently purchased a vehicle as well and was flat out lied to. For all my military people reading this, if the manager tells you USAA will give you a 0.5% discount to refinance your loan, don't believe him it's not true. You get a 0.5% discount for using USAA car buying service. The manager told us that we could use USAA but it would take a lot of time and it would be much faster if we went with Space Coast Credit, because the dealership does business with them all the time. The manager told us that USAA would honor the 0.5% discount when we refinanced, he even told us he has customers do this all the time. Well I have news for anyone reading this, they DON'T! You can get a 0.25 percent discount for setting up automatic payments and that is it plus you will also have to pay some refinancing fees to the state of Florida and a title transfer fee. For us, this ended up being a $20 per month loss over the course of 72 months finance. That really adds up!! Moral of the story is don't listen to the Manger and do your financing directly through USAA. Next time I buy a vehicle it wont be from Rosner; they have lost my business for sales and service.