Dana Henson

Review of Larry H. Miller Volkswagen Avo...

Staff was nice initially, but I was unfortunately ...

Staff was nice initially, but I was unfortunately ripped off and taken advantage of. I thought about trying to trade the car back in but the second I drove it off the lot it was thousands of dollars in negative equity already. They lowballed us on my trade in, only offering $11,500. I saw it on their lot recently for $18,000. I'm stuck with even more negative equity and debt and theres no reason why I should be paying over 20k for a boring, slow base model Jetta. They hacked on several random charges and warranties and told us they were mandatory. My husband and I are now stuck in a ridiculous loan for the next few years but will never make this mistake again.