I was told 30 min till ready when I arrived to get...

I was told 30 min till ready when I arrived to get my car. 2 hours later I got it, I was waiting after a 24 hour earlier break down with a large dog. I had to pay my own motel, food for the night for myself and the dog. Frustrating loss of days work. 3 hours away and stuck for 24 hours. I leased a 2020 For Explorer so I would gave a dependable vehicle. This was my second road side assist in 4 days.