Julie Ossowski

Review of AmeriSuites Hotel Chicago O'Ha...

Overall the hotel is outdated and so far the staff...

Overall the hotel is outdated and so far the staff we've interacted with so far has not been the most helpful. The rooms have fixable damage that has been ignored (Doors on closets not level or hanging straight. Walls with slices left as they are, wallpaper peeling in edges and at connection places etc..). Elevators are slow, jerking up and down, make high pitched noises and often take up to thirty seconds to open the doors at the correct floor. There are even stains on the ceiling. Shower leaked and didn't give full pressure when switching from the tub function. Things here work...but just barely. Also, it is to be noticed there are hardly any power plugs. The nightstand had one, taken by the clock and the lights. Then one across the room, with one part taken by another light. You have to choose to charge one item at time or unplug lights. The hotel is functioning and alright, but don't expect the usual Hilton luxury.