junseon choi

Review of FirstService Residential BC

I have several issue with apartment this company m...

I have several issue with apartment this company managed.

I was not able to sleep well over 1 month because of the HVAC noise. it happen for 3 hour (11pm to 2am )twice a week. I called several times, the caretaker said it is not the office hour so he can not show up. it happened Saturday, the caretaker said out of office and not a office hour so he can not show up.
I seriously had headache because of the lack of sleep, but he did not care.

In the winter season, hot water was not coming out for 3 days without any notice. so I called caretaker and he said he will check. next day, he put the notice. he put the after 4days from hot water issue in the winter season.

I saw the notice that because of the maintenance reason, the water interruption will hold between 9am to noon. 2pm still not coming. I call caretaker he said it will end 5pm. they should arrange next day if they can not finish the maintenance in the time, not exceeding the time they promise. also, the caretaker just hung off after what he want to said. I wanted to ask something and say something but he just hung off before I say. he also say if there has problem, call care center not him. what a nice professional responsible caretaker. great..