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Jeremy Ninedays

4 years ago

Been back 4 years in a row. We absolutely love it....

Been back 4 years in a row. We absolutely love it. It's a tradition that we go the same week very year. This year was different. My youngest son was injured playing in the pool. This happens with kids all the time. Wasn't RHRs fault at all. We're used to the boys getting hurt. They're boys! But it was the way the staff handled it that really went above and beyond and helped solidify why we love it there. Tim especially stepped up and made sure that our son was taken care of. We were given directions to the closest ER, our other sons were immediately put into the day camp, and 2 hours later we were back and relaxed. If you are a family with kids, this is the place for you. The pool is awesome, the vibe is great, the shows are fun, and the staff is terrific. Anyone who reviews that the staff is underwhelming is reviewing the wrong place. Every single person you speak to is accommodating and the whole experience is terrific. FYI - Nobody goes to a family resort expecting 5 star French cuisine. It's good old "stick to your ribs" food. Some is awesome, some is average. But who the heck is expecting perfection at a buffet? Get over yourself. It's as close as you're going to get. The ice cream bar is terrific and the food is really pretty darn good.

Just chill out and enjoy it for what it is. Let your kids have fun and you can have a few drinks while you're there! Remember, this is a family place. If you're on a couple's retreat, you won't get it unless you're really into horseback riding.

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