Over the last 8 years our family have used this ho...

Over the last 8 years our family have used this hospital. 3 operations, the last one cosmetic and with amature results. The decline is obvious over this time. Today at 8.20am we were recommended to see a surgeon for swollen lymph glands on an 8 year old. As I was in another building I told the nurse directly that they were to wait for me before my daughter saw the Doctor. I spoke with her on my husband's phone. I came a mear 6 minutes after my husband called and the surgeon had finished with her. I then went to speak with the surgeon who said she had a infection but could not give more information than that. At no time according to my daughter did he check other areas for lympatic system for swelling including neck and jaw areas. I then asked for a second opinion and waited 3.5 hours to see a doctor at ENT. We spent all of 4 minutes with a doctor who noted infected scratches that I identified in the waiting room on her scalp hence the lymph infection and advised on cream to clear. The nurses station in ENT was pure disarray and completely lacked communication with each other. Oh and of course I paid to see 2 doctors, one a surgeon that should have easily identified what the ENT doctor managed to understand in4 minutes flat after I discovered it in the 3.5 hour wait. Discusting money grabbing service at its best.