Eric J

Review of Charleston Place Hotel

Beautiful property with nice facilities. Great lo...

Beautiful property with nice facilities. Great lobby bar, especially the bartender Mouzon. Fitness room is one of the best I've seen in a hotel, also the pool and spa are top notch. Room service quality and service were excellent. Housekeeping though, was just plain bad. No water or "do not disturb" (bag of rocks) in the room upon check in. Items not replenished thoroughly. Once we got the "do not disturb" rocks, housekeeping ignored it and knocked and tried to enter very quickly. Kept reporting these issues to management, but they persisted. They did reduce our bill somewhat, but they need to fix this.