I'm giving 3 stars because my previous appointment...

I'm giving 3 stars because my previous appointments there with Jennifer have been great. She offered me water before and after my massage, and gave one of the best massages I've ever had. My migraines significantly improved and I'm quite sure that was from seeing her every 4 weeks. Now for the negative... I consistently prebooked with Jennifer so I always had an appointment ready. I got a call from the spa letting me know that Jennifer was no longer there. They put me with Clare. When I showed up to my appointment, she was the one who greeted me when I got there and she seemed rushed (I was only 2 minutes late because rush hour traffic). When we got back to the room, she had a pretty good consultation with me, so I got on the table and was ready to relax. That didn't happen. She talked through the whole thing. I was fine at first because I thought it might lessen eventually. It didn't. She even stopped to change the music twice in the middle of the massage. As the massage went on, I tried to be short when she asked me questions (not even related to the massage), and I think that worked a little bit, but I still wasn't able to relax. I won't be going back to her for that reason. On a positive note, her deep tissue massage was great and her pressure was good. I do feel better and not as tight. She just really needs to work on her professionalism.