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I now realize why I was able to find a good deal f...

I now realize why I was able to find a good deal for my stay via Groupon. The best part about the resort was easily the rooms, but when we first got there ants were all over the garbage cans. Stayed in the Champagne Towers and bought the all-inclusive package. Don't be fooled like my girlfriend and I were by this "all-inclusive" lie. It was said that all amenities the hotel has to offer are free with that package. The only thing that was free was breakfast and dinner which had very average food. You don't have to pay extra for breakfast at a Best Western or Holiday inn.... Alcohol and the spa were not included, which we knew going into the stay, but we expected everything else to then be included. Food at the bar, photos taken by their staff, and any activities in the area were not included in the price paid. We are not from the area and read on the website there was snow tubing, skiing, snowboarding, etc. which was also not included. Had to travel yourself and pay an additional fee at the actual ski resort to do any of those things. When we asked the front desk about how that process works they had no idea and told us to call them ourselves but didn't even have the phone number handy to give to us. All staff there seemed to not know much about anything we had questions about. Very disappointed to say the least. In addition to all of this the entire resort needs renovated, even the rooms which we loved had bits of the ceiling chipping away, cracks in the pool and flooring, etc. Had a few snacks in the room which we finished completely and wrapped up and threw away, however the next morning we found ants all over the trash again. There were also inconsistencies throughout the place. Playing pool was $1 in the bar area, but free in the arcade area which doesn't make sense, trying to take advantage of those under the influence to make an extra buck? Also if we're paying almost $300/night for all-inclusive, all arcade games should be free not just pool and table tennis. It's not like we were winning tickets for prizes, they were literally racing and shooting games to play with your partner and just have fun. Finally, the workout facility there was below average but more importantly was hazardous to work out in. The A/C was on full blast and it was easily below 65 degrees in that room. Anyone who actually wanted to do cardio or workout a bit while there most likely would end up getting sick due to that (I study exercise science at school so now much about this). Don't think we will be returning unless they change the deal with the all-inclusive option to include more things and update their rooms and entire facilities.

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