Frank & Aileen DavernReview ofFantastic Services Group
Level of cleaning was not very thorough. Our first...
Level of cleaning was not very thorough. Our first clean experience was very disappointing...
1. Floors weren t mopped properly and can easily see shoe prints on the floorboards from the cleaners
2. The cleaners were 2 hours late and only notified us 30 minutes beforehand
3. Shelving we re not dusted, particularly bedside tables and floating shelving in bedrooms
4. Didn t wipe down down the kitchen bench properly eg. wipe down crumbs around or underneath toaster
5. No effort to even clean our stove!
I made a complaint with their customer service who seemed sympathetic and suggested to send another cleaner to redo the job. They still managed to ignore dusting/wiping down side tables and floating shelves and remove crumbs from kitchen bench. I do not recommend their services at all. Go find someone else who takes pride in their work.

Comments: