John Houston Review of Boardwalk Auto Mall
Customer service was great, everyone was friendly ...
Customer service was great, everyone was friendly and easy to work with. Problem was coordination. I brought my car in to have three things fixed, only one item was fixed on the first trip. Now the blame game started...was less than pleased...agent realized that maybe this was their fault and not mine so he changed his tune. After all how could it be my fault, they had my car not me. Cool thing they gave a rental second time at their expense.
Second go around I went to pick up my car after rescheduling and it was not ready when I went to get it (ok maybe my fault on this one but I was told it would be 1 to 2 days fix and I came 4 or 5 days later without being called). So had to leave again.
When I got the call everything was good to go but it was a bit frustrating getting there.
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