It is a beautiful venue, the staff is polite, but ...

It is a beautiful venue, the staff is polite, but it is rather unacceptable to not have air conditioning when you are hosting concerts in your venue! We came to watch Steven Tyler, the seats were packed and we were boiling!
I understand that this is a historical building and air conditioning cannot be installed, but only providing the VIP rows on the balcony with one fan and letting the rest of us boil like potatoes was ridiculous.....