Mehic

Review of Safe Haven Security

BE AWARE!!!!! If i can give this company a 0 i wou...

BE AWARE!!!!! If i can give this company a 0 i would! We had a sales person " Nia and Gary" They came over to my house and lied about "personal stuff" than they told us how all of this is included in the "new home owner program" and showed us a video of what all we would have. So we said ok and agreed for the technician to come out the next day. When he came out he started hooking up the system and set down and went over numbers with me i was so shocked because according to GARY all of that was already included. I called Nia and Gary and of course they both said " we didn't say any of that and blah blah and how me and my husband didn't understand them. How do they have the nerve to come to my house and disrespect me. So anyways i called ADT and spoke to someone in retention and he said that they will do all of these things covered plus 3mnths free. So i agreed... i had another technician came out the next day and set up some things and he didn't have everything and he said he would return to completed it. IT HAS BEEN 2 WEEKS HE NEVER CAME BACK!!!!! They have already charged my card and sent me a bill after they told me 3mnths free lol.. also they told me how on the app i can control my lights and see who is at my door and blah blah I CAN'T DO ANY OF THAT LOL. WORST COMPANY IN THE WORLD!!!! PLEASE BE AWARE AND IF GARY OR NIA COME TO YOUR HOUSE PLEASE DO NOT LISTEN TO THEM THEY MAKE PROMISES AND LATER GO BACK ON THEIR WORD AND ACT LIKE THEY NEVER SAID IT. BE AWARE BE AWARE!!! - OH AND I FORGOT TO MENTION THEY INSTALLED A "GLASS BREAK FOR ME AND IT CAME DOWN THE SAME DAY" HAHA