Ronnie D Review of Camillo Properties
I want give Camillo a 5Star yet as of now it stand...
I want give Camillo a 5Star yet as of now it stands at 1 Star, The application process was great i got approve but then the storm came and no home was available once something became available, i had to put in another app which was another $45, Customer Service tells you certain things then if you ask a detail question that raise a eyebrow they cant answer they have to ask there supervisor you never get a call back on that answer, NO some of the homes or not CABLE READY, NO GARAGE DOOR OPENER, you have to pay for that on your own, You also have to put in a Refrigerator in the Home, I ask to have a certain Job done almost 2wks prior to move in Date came to the home on move in date that item still haven't been touched, NO CALL A few answers but no one knows, The customers are held to higher standards then the employees and it shouldn't be that way. I might have talked to one agent who heard me out and wanted to get to the bottom of the situation instead of trying get me off the phone or pass me over to the next person. Then here goes the renewal process 12mths later i get told when i ask for the docu signed paperwork for the renewal I have 24hrs to sign or i get charged $200 dollars extra a month plus fee for property, I emailed the agent and ask was that a threat, using scare tactics to try and get tenants to hurry up and signed there new lease unless there in a rush to get there commission as agents, I called and gave my 3rd 4th and 5th opinion and also i notice 8-10 properties that has been move out of and they actually move in after me, I will move out of property 1st chance i get, i don't know who's running the management company now, but all there work is sloppy in the renewal process def is, Mark Davidson is the greatest person there i met so far in my year these new girls i talked to lately never heard of them until last month one even tried to tell me they don't take 2weeks to handle maintenance calls said i ain't gonna let you lie to me like that, i told her you must be new better check records and read reviews. One thing i do know when i depart i will not get on $200 back from my deposit i keep updated pictures of everything that broke and if they fix it i do the same, Sad place to to criminalize there customers and scam there deposits, I Read over 25 reviews of customers not even getting 25% of there deposit back
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