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Garett Trietsch

3 years ago

Booked through Hilton app, and I got a room next t...

Booked through Hilton app, and I got a room next to the ice machine, with obvious damage, and even a stranger's fake fingernail on the floor (gross). Manager's reception was poor compared to stays at other Embassy Suites - stale snacks, assembly line service only for drinks, and had to literally hunt down a server to order actual food. Facility is also badly in need of some updating. So many options for places to stay in this area now, so pretty disappointed.

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