Pam Brown

Review of germain toyota

In my mind shopping for a new vehicle ranked right...

In my mind shopping for a new vehicle ranked right up there with getting a root canal until Germain Toyota (specifically Luci Green) showed me that the entire experience could be nothing short of wonderful. Luci was extremely knowledgeable and equally personable as well as patient as we test drove the same Prius twice along with a RAV4 and a Highlander. The fact that she took the time to glean information about my family's lifestyle in order to help determine which vehicle would best meet our needs was impressive. I drove onto the lot with some fear and trepidation but it didn't take long for that apprehension to give way to the heretofore unheard of thought that spending the afternoon with a car salesman could actually be an enjoyable experience. The financing process was very easy and Asher was a joy to speak with regarding the details of the transaction. He was thorough and personable and made that process quick and painless. Luci also went out of her way to make signing the paperwork easy when I wasn't able to get back to the dealership due to work commitments. All in all, I would say you won't go wrong with Germain Toyota. I have been loyal to the Toyota brand for many years and have found them to be excellent vehicles. Now I can honestly say that I have found a dealership that has earned my loyalty as well. I will return to Germain in the future when the need for another vehicle arises and my hope is that Luci will still be there to provide another exceptional experience. I have already recommended Germain to several co-workers and look forward to doing business with them again. Many thanks to Luci (I just can't say enough good things about her), Asher and the rest of the Germain organization. The customer that chooses to do business with Germain will have made a very wise choice!