I recently had my 2018 Lexus recalled for a fuel p...

I recently had my 2018 Lexus recalled for a fuel pump issue along with other requests at IRA Lexus Service department. I was extremely happy with how helpful Rick Chase, Service Manager was in taking care of the recall and my requests for service.
He made sure a had a very nice loaner car and called me when my car was ready to be picked up.
When I picked up my car it was fully washed and vacuumed.
Rich Chase is very professional and a very nice person. I would highly recommend him for any of car service needs.
I purchased my first of 15 Lexus cars in 1991 from IRA Lexus. I was very impressed with the car, the sales and service departments.
I must confess the service department did go down hill for a while, but it's nice to see that it's back as good as it was in 1991 if not better!
Keep up the great work guys!