Where do I start? My wife and I decided to book th...

Where do I start? My wife and I decided to book the resort for our honey moon for the end of April through the first week of May. All we ever wanted was to have a dream wedding and dream honeymoon in the Caribbean. We were beyond stoked upon landing in the islands and could not wait to get to our room. We had paid for a Bay view and had the all inclusive package that is required for booking. Spent a lot of money for absolutely nothing!! We really regret not using Sandals like we had originally planned. We arrived at the hotel and were greeted promptly. I checked in to be taken to a small room that had the view of a roof top over another building and views of what looked like the slums going up the mountain. No view of the water in sight. I walked down to the front desk to inquire about the the room I had been led to believe we were getting from the pictures shown on the website and was told I had the bay view room and the sight of water was not promised. I thought BS on that one but it's my honeymoon so what is it going to take to get what I really wanted. After all you only expect to get married once. I ended up have to pay a steep price of $350 to move to a new room with a gorgeous view of the Caribbean and other islands. That was the best part of the entire stay. Lets not forget both rooms were still nasty looking especially the bathrooms. We get settled into the room and its two twin beds but we didn't care about that. We basically starved each night due to the food being disgusting. the only decent meal was breakfast in the morning and the grill by the pool but the exact same thing gets old real quick after a full week of eating their sub par food. The "chef" should be re evaluated on his performance and choice of menu and probably look at a local fast food joint to serve instead. The staff was extremely rude and need to go back to training for hospitality. These people seemed like they hated their life. On the second night we were there our A/C went out and it took two days for an "Engineer" to come up and say "it's gone, you need a new room" He called and said we need to move so we once again moved to our THIRD room next door in three days. The new room seemed to be slightly cleaner except for the bathroom. The bathrooms were always gross looking. We tried to make the best of it but it was hard with the nightly meals being so gross we had to resort to paying steep prices in the gift shop for chips and other snacks in order to eat something. After the 4th night we were ready to go home. I called delta to see what it would cost to change our flight to leave early and I really didn't want to fork out another $800-$1,000 to change flights. We made it one more day till we were just fed up with the place. MULTIPLE couples were complaining of the same things we had problems with and I finally went down to talk we some manager. I told him about our issues and he listened and I explained I really felt like I should be refunded our money for the $350 "upgrade" he said he would look into it. The only thing he really offered was a comp stay of a three night stay. I would never pay to travel back to that dump. I went back to my room and called delta again and explained our awful honeymoon and the sup waived all of our fees for us to go ahead and come home early. the next morning I spoke with the same manager who refused to refund our money back as we were leaving. I gave hime two options, refund the money or my bank will. He said it's not happening. I simply called my bank on the way to the airport and turned the charge in on fraud and got my money back. STAY AWAY FROM THE PLACE!!