Cody Noah

Review of Pasadena Humane Society & SPCA

We are looking to own a pet for the first time. We...

We are looking to own a pet for the first time. We looked at dogs, obtained "counseling" and followed instructions by staff. We hoped this would help us avoid problems. HOWEVER, the counselor forgot to write the number of the dog on our application and when we showed up (their phone lines were down all day), we were no longer on any waiting list.
Our son cried all the way home because we thought we were getting a dog. It turned out we had to start from scratch and all the dogs he was looking at were on "real" holds or had long waiting lists, on which we of course could not get on.
The staff was ok, but the counselor was downright rude, and now we know, not very helpful.