If it weren't for the vaping pipe left in the cent...

If it weren't for the vaping pipe left in the center console, along with a fruity scent throughout my Sprinter, I would have gladly given 5 stars to MB of Reno.

The service rep patiently listened to what we had to say, diagnosed and fixed our warranty problem within three hours, even replaced a recalled driver's side airbag. The MB crew also washed the van AND did a great job, which takes a bit of effort on a large vehicle.

But smoking in a customer's vehicle is unconscionable. I'm sorry the action of one person has to reflect so badly on clearly what is a great team and a well-run MB dealership. In any event, I'd definitely return to MB of Reno for future service.