VERY BAD CUSTOMER SERVICE. Vintec wine chiller sud...

VERY BAD CUSTOMER SERVICE. Vintec wine chiller suddenly stopped working. Per the customer review, there are lots of problems with this particular model of Vintec Wine chiller (coil/ thermostat suddenly broken down after only 2-3 years). Called technician which costed 150 sgd, only checked unit for less than 10mins and asked to be brought to service center (he quoted around 600 sgd to repair it). Called the customer service the next day, waited the whole day (although technician said to call before 12pm to get repair quotation) only found that repair cost is 800 sgd. technician unable to explain what is the cause of coil damage and neither could explain what is the preventative measure. Spoke to different customer service people who said that they are checking the issue with the manager (?). Team leader RYAN called back (after repetitive calling to customer svc) to explain the SAME SOLUTION.

If you are thinking to buy Vintec wine chiller from them, or any electrolux product, please bear in mind of all the NEGATIVE reviews posted here. Buy at your own risk as after sales service and customer service sucks. I am going to buy another wine chiller that costs much less than the repair cost of Vintec.

EDITED: Ryan, the team leader, has promised that manager will be contacting me soon with regards to my email. Until now (2 weeks later), there is no call from the manager. Please do think twice from buying products from them as this customer service is really bad!