Designated Decoy

Review of Burns honda

Parts Department: Polite I guess, while you're bei...

Parts Department: Polite I guess, while you're being charged more and both denied and given incorrect information. For example when your honda reaches 100K miles you're suggested to change your O2 sensors. The pre cat one is the one that controls A/F ratio (so if it's running rough at idle, typically this is the one that will rectify that issue, even without a code). Not only was I told that you don't know which one would cause your rough idle, but I was also told they don't give part numbers, and given a price for both sensors a total of ($366.xx). After a 2 minute search at majestic honda (OEM honda parts from a honda dealer that ships cross country) I was given the part numbers, a cost of ($222.83 for both), and the designation of which was in control of A/F ratios (even though I didn't need to be told that). Congratulations burns, your shady practices, over charging, and lack of information has made even calling you pointless. 2 Stars because, not the workers fault for the company bad policies and pricing.