Awful customer service. I was just trying to book ...

Awful customer service. I was just trying to book a room for my ohana! My ohana is born and raised on the island. I thought aulani would be great for the kids to experience disney without us flying to California like we do most years. I made over 10 searches for open dates and found nothing! So I went on the chat in Hope's they could help me book or guide me to open dates. NOPE. The agent made it seem like it was to much "work" to look through dates for a customer even though I been searching all day almost! What's the point in having customer service if they wont help you? Mind you they not cheap so the least the agent could do was help me with an open month which owen did not! So shameful and I made it very clear I'm a local looking for a staycation. Disney came to hawaii for for the people of hawaii to have this experience but they show no aloha! Better off booking with the Hilton at least they would give me an open date and happily take almost 2 grand from me!