I just had an awful experience with this company. ...

I just had an awful experience with this company. Do not ever deal with Dirtha Campbell(Loan Officer). He is very deceitful. I did a refinance, and they ended up using my escrow account to partial fund the new loan without my consent(Actual told them that I wanted my money out of my old escrow account). I did not realize the money was used until it was too late. Problem is that as a result I ended up very high closing costs.
The mistake that I did was refinance with the same company that I serviced my loan. Yes in theory, you would assume that you can trust the company that has service your loan for the last two year to take care of you and provide a good service. But unfortunately, this was not the case with Tru Home Solutions. They will ripe you off if given the chance.
Honestly, I hate this company. I really got DUPED!!!!