J

Julia

3 years ago

Tony (female) from the Billing Dept is very rude a...

Tony (female) from the Billing Dept is very rude and condescending!!. When I called to talk about a bill I received, she gave me attitude about not knowing my account number. I just shrugged it off and decided it was just me (it wasn t). She continued to talk down to me and was extremely ineffective and did not seem to care WHATSOEVER about my issue. Ask to talk to someone else if you get her on the phone.

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