A very elegantly designed hotel with great ambianc...

A very elegantly designed hotel with great ambiance, large - spacious and good clean rooms.
The landscaping inside & outside the hotel was good.
The checking -in process needs to improve. It took them more than 20 mins to check me in, even though I had my reservation made in advance.
I am a US citizen and provided them with all my credentials as soon as they asked, but alas!! It was disappointing as soon as you arrive, your checking in takes that looooooooong!
During my booking, it said that WIFI was free and included and after I checked in and called from my room to ask, how I could access WIFI, i was told it was on a chargeable basis.
The front desk folks did not pick up the Phone and i felt the front desk was non responsive many at times, during my stay. I am not too sure, if I will end up going back to stay here again.