Norman Andrews

Review of Larry H. Miller Volkswagen Avo...

On Monday, August 3, 2015, at Larry Miller VW in A...

On Monday, August 3, 2015, at Larry Miller VW in Avondale, AZ, I had my 60,000 mile service done on my 2012 Jetta, which I bought (used) there almost 2 years ago. The service items were very extensive, and included catching up on something missed at 40,000 miles, so I spent a considerable sum of money (over $1400). I brought the car in without an appointment a few days earlier than I intended, because the car's battery had just died. So I feel glad I could get it all done in one day with no appointment. The service department guy who handled my visit was Jason Dixon, and I am pretty well satisfied with the way things turned out with his coordination. I expected a survey that was more than a single question, but what I have seen so far is a single survey question which amounted to choosing between satisfied or not satisfied. For this maintenance visit I am well satisfied. However, I need to write
a separate review for the bad treatment I got after I bought the car there, related
to salesman Pedro's 18 months of stringing me along with promises I would get the 2nd key (I only got one), That should not be considered a detraction from THIS review.