Staff was very rude when I asked very basic questi...

Staff was very rude when I asked very basic questions. They were also understaffed for checkin and it took over 20 minutes to checkin. Internet is also about $14 dollars a day regardless of if you have VIP status with your booking agent. I ve spent 100+ nights in hotels this year and have never had a guy at the front desk treat me with so little respect/hostility just because I asked if there was any chance I could get the promotional internet code. (Which typically at any other hotel I ve stayed at, if you ask nicely they will typically just give you, especially when you are staying multiple nights.) this hotel really needs to work on their employees people skills. There were a million other ways that this guy could have politely said no.

It seems that they are very friendly and accommodating to those that are with the current event that they are hosting and could care less about their other guests.

This hotel is also right next to the highway so if you don t like the loud noise of cars/sirens etc this isn t the hotel for you. I stayed at another hotel earlier in the week in downtown a few
Blocks away which was much quieter. (I would have stayed there if the rooms weren t all booked).

I am giving 2 stars simply because the room is clean. Overall though I would never chose to stay here again and will stay in a different hotel next week. They need to work on their customer service skills.