V

Victoria B

3 years ago

The Service was horrible. We were sat down at the ...

The Service was horrible. We were sat down at the breakfast table and waitress just disappeared immediately and has not explained that there was a food bar that we had to get food from, no drinks offered. It took a great while before our waitress showed up at our table. The breakfast food bar - the food quality on a very low end.
Ordered a Cesar salad at the bar and the dressing was NOT Cesar it was balsamic Dijon, when I brought this up I was told that it's how they make it.
In the game room a lot of games just eat the tokens and that's it. Waste of money and no game - horrible.
One of the shower heads on the shower did not work.
When I tried connecting to WiFi I got an error message that 200 licenses exceeded I could not connect. Called front desk and got redirected to support, spend 45 minutes on phone before I could use WiFi. this should not be happening.
When I went to front desc to bring up all the issues to their attention, I felt like that was a very little concern at all to my issues, I sensed indifference. I stayed at much cheaper hotels and my concerns were addressed in a much better way.
For the price this place charges for their rooms IT IS JUST unacceptable.

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