Katherine Jones

Review of John Lewis Partnership

I visited the Beauty hall at John Lewis Oxford St ...

I visited the Beauty hall at John Lewis Oxford St earlier this month and was appalled by the standard of service that I received. I was standing and waiting for a lady to advise me as she stood there and just carried on gossiping on the shop floor about a member of staff. I then enquired her name and was told her name was Michelle who happened to be a sales Manager. To have a manager gossiping about members of staff and not giving their attention to customers is highly unacceptable.
John Lewis please sort your management out!