We have lived here since Harvey. The company has a...

We have lived here since Harvey. The company has always been quick to address any service issues, and the neighborhood is nice. They take care of their properties that s for sure. So when it was time to renew or move out we decided to transfer to a bigger home. We have outgrown the one we are in. But the approval process has definitely changed. In 2017 it took less than a day to receive approval. Now we had to wait almost a week and they still can t approve us until we provide a video of the home. But we are still living in the home. I figured there would be an advantage to be residents for 3 years but it seems harder to get to transfer. We have never had a bad impression of Camillo, we ve always bragged about how easy it is to be renters with them. But now I am worried to continue renting.