Recently, I was very pleasantly surprised to disco...

Recently, I was very pleasantly surprised to discover a coupon for a complimentary state inspection recognizing my birthday had been emailed to me by your dealership. It is only coincidental that my inspection month and my birth month are the same, and I was even more impressed that your dealership was aware of this. I have had a very busy month taking care of my mother of 84 years who has been recovering from surgery for over 2 months and had not had time to take care of this task. Mr. Azim of your Service Department went the extra mile to make my visit an enjoyable one. I was promptly greeted by him, and although I hadn't been aware when I scheduled the appointment, I also needed an emissions test, as well, and he graciously accommodated my request. At the conclusion of my visit, Mr. Azim offered me another gift of a complimentary car wash all competed in record time. My thanks to you, Sir! It was a very happy birthday.